
11.04.2025
DORA: Digital Resilience in the Financial Sector. Balancing Regulation and Flexibility

Regulation (EU) 2022/2554 of the European Parliament and of the Council marks a milestone in the regulation of digital operational resilience in the financial sector. This regulatory framework seeks to balance the need for robustness in technological systems with the flexibility required for innovation and business growth. Let us examine the key aspects of this regulation and its impact on financial entities and ICT service providers.
Below, we present the collaboration in video format should it be of interest to you:
Flexible Approach to Concentration Risk
The regulation adopts a gradual and flexible approach to addressing the risk of concentration in ICT services. Recognizing that strict limits could hinder business activity and contractual freedom, it opts for a model that prioritizes thorough evaluation by financial entities. These entities must:
- Conduct in-depth analyses of outsourcing agreements, particularly with providers from third countries.
- Determine the likelihood of concentration risks arising.
- Assess the potential impact on their digital operational resilience.
This approach allows financial entities to maintain their autonomy in selecting providers while ensuring adequate risk management.
Special Attention to Essential Third-Party Providers
The regulation emphasizes the management of relationships with essential third-party providers of ICT services. Financial entities must:
- Fully understand existing interdependencies.
- Identify high concentration cases that could affect the stability of the EU’s financial system.
- Maintain active dialogue with these providers when specific risks are detected.
This approach aims to create a more resilient financial ecosystem where dependence on key providers does not compromise overall system stability.
Harmonization of Key Contractual Elements
To ensure effective oversight of risks associated with ICT service providers, the regulation establishes the harmonization of fundamental contractual elements. This harmonization must cover critical areas that enable financial entities to:
- Comprehensively monitor potential risks derived from the provider.
- Ensure the stability, functionality, availability, and security of the ICT services received.
- Periodically evaluate and control the provider’s capacity to deliver services securely.
The harmonization of these contractual elements aims to strengthen the position of financial entities in their relationship with providers, ensuring they have the necessary tools to maintain their digital operational resilience.

Si te ha interesado este artículo no dudes en leer:
DORA: Contract Clauses. Beyond the Basics: Deepening Contractual Requirements for Robust Digital Resilience
Conclusion
Regulation (EU) 2022/2554 represents a significant advancement in the regulation of digital operational resilience in the European financial sector. By adopting a balanced approach between the need for control and business flexibility, it establishes a framework that allows financial entities to effectively manage their technological risks without compromising their capacity for innovation and growth.
This new regulatory paradigm requires financial entities to be more proactive in evaluating and managing their relationships with ICT service providers, fostering a more robust and resilient financial ecosystem. The effective implementation of these measures will be crucial for maintaining stability and confidence in the European financial system in the digital age.
If you enjoyed this article, you might also find the following reading interesting:
Essential and Important Functions: The Backbone of Digital Financial Resilience
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